Customer Operations
There is a team managing the process
Thousands of product ranges of tens of companies are transported with an extensive supply chain management. Our customer operations department manages the entire process of the supply chain with its powerful organizational structure. The department facilitates coordination, and manages the requests, orders, and complaints.
Operation Process
We ensure coordination of the entire process with sales and marketing, finance, and supply chain departments. We offer the following services: order management, request management, complaint management, return transactions, debt/credit tracking, shipping and parcel process tracking.
- Order management
- Complaint Management
- Debt/credit tracking
- Request management
- Return transactions
- Shipping and parcel process tracking
